Service Specialist Supervisor is responsible for leading and motivating a high-performing customer service team in a call center environment, ensuring service quality, productivity, and adherence to company standards. An effective supervisor will ensure their team is: Meeting
The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are met
About Us Moniepoint is Africas leading business payments and banking platform. We power the dreams of businesses by giving them everything they need to succeed: payments, banking, credit, and business management tools. Having built Nigerias most
General information EXPORTS MANAGER M/F General informations AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime
General information CLIENT SERVICE OPERATOR M/F General informations AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading
Zonal Training Manager Department: EasyBuy Program Management Employment Type: Permanent - Full Time Location: Kenya Reporting To: Training Manager- Kenya Description Location: Kenya About the role: The role holder will own all learning and capability development
Regional Mentor- Northern Department: EasyBuy Program Management Employment Type: Permanent - Full Time Location: Kenya Reporting To: Zonal Training Manager Description Job Location: Marsabit About the role: We are seeking a hands-on Regional Mentor to build
FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global
Global Clean Cooking Marketing Strategist Department: Marketing & Creative Employment Type: Permanent - Full Time Location: Kenya Description Job Location: Nairobi, Kenya. About The Role: The Global Clean Cooking Marketing Strategist will lead the development and
Associate Brand Manager, EasyCook LPG Department: Marketing & Creative Employment Type: Permanent - Full Time Location: Kenya Reporting To: Head of Marketing- Kenya Description Job Location: Nairobi, Kenya About the role: This role owns brand and
Position: Sales Team Lead Reporting To: Regional Sales Manager Location: Multiple Locations Role type : Full time About SunCulture Founded in 2012, SunCulture’s Vision is to build a world where people take control of their environment
Regional Distribution Manager-Upper Rift Kenya Department: Operations Employment Type: Permanent - Full Time Location: Kenya Description Job Location: Kenya About The Role: The Regional Distribution Manager will oversee the growth of the Sun King Rider Network,
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics,
Lets Write Africas Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThe Unit Manger will oversee a unit where he/she will majorly be responsible for
Lets Write Africas Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThe Unit Manger will oversee a unit where he/she will majorly be responsible for
Job Title: Customer Care/Customer Service Officer – Device Financing Department: Customer Experience Reports To: Operations Manager – Device Financing Location: Nairobi, Kenya Job Purpose Our Client in a Device Financing Industry is looking to hire Customer Service Officer who will be responsible
JOB TITLE: CUSTOMER SERVICE AGENT About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On
We are looking for results-driven Field Retention Agents to join our frontline team. In this role, you wont just be saving accounts; you will be restoring relationships. You will proactively engage with dormant or suspended customers, address their
Our client is looking for dynamic, energetic, and results-oriented Direct Sales Agents to join their team. Ideal candidates will be responsible for marketing and selling the bank’s financial products and services, including account opening, while ensuring exceptional
Lead Generation: Identify prospective clients through cold calling, email outreach, networking, and market research. Product Demonstration: Present and clearly articulate the value of products or services to address customer needs. Deal Negotiation: Negotiate prices, terms, and contracts