Who we are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most
Service Specialist Supervisor is responsible for leading and motivating a high-performing customer service team in a call center environment, ensuring service quality, productivity, and adherence to company standards. An effective supervisor will ensure their team is:
Zonal Training Manager Department: EasyBuy Program Management Employment Type: Permanent - Full Time Location: Kenya Reporting To: Training Manager- Kenya Description Location: Kenya About the role: The role holder will own all learning and capability development
Regional Mentor- Northern Department: EasyBuy Program Management Employment Type: Permanent - Full Time Location: Kenya Reporting To: Zonal Training Manager Description Job Location: Marsabit About the role: We are seeking a hands-on Regional Mentor to build
KEY RESPONSIBILITIES: Define the bank’s digital payments, wealth and investments product portfolio strategy ensuring alignment to the division and the bank’s overall strategy to deliver set KPIs and seek peer and senior management alignment. Develop commercial
POSITION TITLE: Human Resource Manager – Outsourced Workforce FUNCTION/DEPARTMENT: Warehouse Management REPORTS TO: HRM-Nairobi DIRECT REPORTS/ SUPERVISES: HR Supervisor, HR Clerk, JOB PURPOSE: To provide HR and administrative support to our client’s outsourced warehouse team. The
The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure proper operational staffing of the Call Center. As a Scheduler, you will determine appropriate staffing levels, adjust schedules, allocate activities on specific times and
1. Drive the Revenue & Profitability of the Shops within allocated Retail cluster 2. Reports & Sales projections/planning 3. Enforce SOPs across all Stores within the Cluster a. Manage the shops look and feel i.e. merchandising
We are seeking an experienced and adaptable Human Resource Business Partner to support a fast-growing BPO/contact center operating in a PCI-compliant environment. The role focuses on maintaining workforce stability, ensuring compliance, strengthening employee relations, supporting operations,