Associate HR Business Partner Department: Human Resources and Administration Employment Type: Permanent - Full Time Location: Kenya Description Job Location: Nairobi, Kenya About the role The role covers the employee life cycle from onboarding to exit,
Our client is a leading credit-only microfinance institution in Kenya, currently executing a strategic transformation into a fully-fledged, deposit-taking bank regulated by the Central Bank of Kenya (CBK). Theyre currently looking to hire a Head of
To oversee the branch office, including its operations and staff, and ensure that branch performance targets are met. Key Responsibilities a) Raise the company’s profile and enhance its visibility by positioning it strategically in the region.
The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure proper operational staffing of the Call Center. As a Scheduler, you will determine appropriate staffing levels, adjust schedules, allocate activities on specific times and
Service Specialist Supervisor is responsible for leading and motivating a high-performing customer service team in a call center environment, ensuring service quality, productivity, and adherence to company standards. An effective supervisor will ensure their team is: