Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY: Unlock Your Potential in the Thriving Credit Industry! Are you ready to take your career to new heights? At The Credit Pros, we believe that unique
About Umba Umba is a pan-African digital bank operating in Kenya and Nigeria, on a mission to make financial services more accessible, affordable, and empowering for millions of people across Africa. Since acquiring a licensed microfinance
Technician Assistant (Healthcare Focus)-Fixed Term, CIME-EA - (260002CH) Technician Assistant (Healthcare Focus)- Fixed Term Department Centre for Innovation in Medical Education (CIME) Entity Aga Khan University Location Nairobi, Kenya Introduction Founded in 1983 as Pakistan’s first
About the role The Global Head of Portfolio Performance is accountable for the end-to-end management of the portfolio lifecycle across all electric markets. This role ensures that credit is issued responsibly, monitored effectively, and recovered efficiently
About the Role: We are seeking a forward-thinking Agentic AI Engineer to design, build, and orchestrate autonomous AI agents capable of reasoning, planning, and executing complex workflows. Unlike traditional LLM-based chatbots, our agents interact with dynamic environments, use
Front Desk Agent (2) Vacancies– Hospitality Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for
Rendeavour is launching a Business Process Outsourcing (BPO) division from the ground up, with ambitious plans to scale rapidly. Our goal is to deliver world-class outsourcing solutions that drive efficiency, innovation, and exceptional customer experiences. As
Service Specialist Supervisor is responsible for leading and motivating a high-performing customer service team in a call center environment, ensuring service quality, productivity, and adherence to company standards. An effective supervisor will ensure their team is: Meeting
1. SSO & Agent Recruitment & Mapping - Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores. 2. Call rate - Visit SSOs & Agents regularly using agreed route plans (beat plans).
1. SSO & Agent Recruitment & Mapping - Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores. 2. Call rate - Visit SSOs & Agents regularly using agreed route plans (beat plans).
We are seeking an experienced and results-driven Group Sales & Marketing Manager to lead the sales, marketing, branding, and business development functions across a leading hospitality group. Key Responsibilities Develop and execute sales and marketing strategies
We’re looking for a Business Analyst to join our Quality and Analytics team. In this role, you’ll help curate data-driven stories that provide insights and analysis into our Contact Centre operations, with the goal of driving
The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure proper operational staffing of the Call Center. As a Scheduler, you will determine appropriate staffing levels, adjust schedules, allocate activities on specific times and dates,
We are looking for a Workforce Management Real-Time Specialist to join our team in Tatu City and support our Call Center operations. In this role, you will be responsible for monitoring real-time performance, ensuring schedule adherence, and