The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies
Company Description Nestled in the heart of Nairobi since 1904, Fairmont The Norfolk is one of the city’s most iconic landmarks, where timeless elegance meets modern luxury. Set within serene tropical gardens, the hotel features 125
JOB SUMMARY We are seeking a detail-oriented Reservations Associate who applies strong critical-thinking skills to manage bookings, follow through and coordinate with the sales team, and ensure all reservation details are accurate and complete. This role requires someone
Issued by: BRAC Kenya Company Limited (BKCL) EOI Reference No.: BKCL/EOI/OSS/2026/001 EOI Release Date: 15 June 2026 Submission Deadline: 29 July 2026 at 5:00 PM (EAT) Organizational Background BRAC is an international development organisation founded in
Job Description: Digital Marketing Manager Position Overview We are seeking a versatile, results-driven Digital Marketing Manager to spearhead the digital footprint, brand presence, and online customer acquisition for two distinct brands: a premium hospitality provider and
The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure proper operational staffing of the Call Center. As a Scheduler, you will determine appropriate staffing levels, adjust schedules, allocate activities on specific times and
Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants in Dubai. As a Hostess, you will be responsible
About the Company Our client is a premier luxury boutique hotel offering exceptional hospitality experiences to both local and international guests. Renowned for its elegant accommodations, personalized service, and world-class event facilities, the hotel caters to
Front Desk Team Leader Vacancy-Nairobi Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for
Hostess (Full-Time) Vacancy– 2 Positions Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for
Front Office Supervisor Vacancy- Nairobi Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for
Personal Aide & Operations Assistant Vacancy - Nairobi Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and
Personal Assistant Vacancy-3 Positions Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various
Operations Assistant Vacancy Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors.
Office Administrator Vacancy Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors.