Service Specialist is responsible for delivering high-quality customer service to guests in a fast-paced call center environment. Responsibilities: Handle inbound service calls from guests and prospective passengers Identify caller needs and resolve issues to achieve the highest level of
Service Specialist Supervisor is responsible for leading and motivating a high-performing customer service team in a call center environment, ensuring service quality, productivity, and adherence to company standards. An effective supervisor will ensure their team is: Meeting individual and
Position: Service Center Manager Department: Service & After-Sales (Customer Service & Technical Operations) Reports To: Chief Visionary Location: 1st Floor Gallant, Parklands Road Entities Covered: Kryptonite International Limited (Vision Plus) Direct Reports: Repair Technicians, Customer Service Agents, Field Engineers, Support
Job Details: Reporting Line : Quantity Survey Manager Contract duration: 6 months Office Location: Tatu City, Nairobi Start Date: Immediately Role Overview: The Clerk of Works will be responsible for executing and coordinating the delivery of interior
Responsible for various projects throughout the development lifecycle at Tatu City; from site identification in the master plan to delivery of infrastructure to both Tatu City and third-party real estate developments. This is done through effective
Position overview The Project Manager focuses on various projects throughout the development lifecycle at Tatu City; from site identification in the master plan to delivery of infrastructure to both Tatu City and third-party real estate developments.
A company based in Tatu City is seeking to recruit a full-time Chinese Translator to support the sale of solar products for both commercial and domestic use, including solar panels, inverters, and batteries. The ideal candidate
The company is seeking a meticulous and experienced Field Architect to join the Jabali Towers site team. This is a hands-on, site-based role focused on translating design excellence into construction reality. The Field Architect will be
Tatu City is hiring a highly skilled Substation Control Technician. Under the general direction of the Power Engineer, the Substation Control Technician will be tasked to perform journey-level electrical work in the operation, construction, maintenance, and repair
Tatu City Limited is looking to hire a Power Technician reporting to the Power Engineer. This position provides essential technical field support to operate and maintain the electricity grid within Tatu City. The role requires a
The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure proper operational staffing of the Call Center. As a Scheduler, you will determine appropriate staffing levels, adjust schedules, allocate activities on specific times and
Tatu City is part of Rendeavour, Africa’s largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and the Democratic Republic of Congo.
We are looking for a Workforce Management Real-Time Specialist to join our team in Tatu City and support our Call Center operations. In this role, you will be responsible for monitoring real-time performance, ensuring schedule adherence,
The Facilities Supervisor is responsible for the end-to-end management of our BPO office environment. This role ensures the facility remains safe, secure, and fully operational in alignment with PCI DSS v4.0 standards and the established Operating
Fahari Link, powered by Tatu City, aims to bridge the digital divide in the region by providing reliable and affordable world-class high-speed internet. Our mission is to empower local businesses, schools, and residents with world-class, seamless
The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are met
PURPOSE OF THE ROLE The Driver/Rider is responsible for the safe, timely, and efficient delivery of Vision Plus products, documents, and parcels to customers, dealers, retail partners, and other designated destinations across Nairobi and upcountry locations.
The role involves the direct on-site supervision of the complete installation, testing, and commissioning of all mechanical systems. Responsibilities include managing the daily activities of MEP subcontractors, ensuring strict adherence to approved drawings and specifications, monitoring
Position Title: SEZ Accountant Department: Finance & Compliance Reports To: Group Financial Controller Location: Tatu City Special Economic Zone, Kiambu County, Kenya Entities Covered: Step Up Technologies SEZ Limited (SUT SEZ) Direct Reports: None Employment Type:
Position Overview Tatu City is hiring an experienced MEP Construction Supervisor with a strong track record in delivering high-rise residential, commercial, hospitality, and mixed-use developments. Adept at managing on-site mechanical, electrical, and plumbing (MEP) installations, ensuring