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The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure proper operational staffing of the Call Center. As a Scheduler, you will determine appropriate staffing levels, adjust schedules, allocate activities on specific times and
We are looking for a Workforce Management Real-Time Specialist to join our team in Tatu City and support our Call Center operations. In this role, you will be responsible for monitoring real-time performance, ensuring schedule adherence,
