We are looking for a Senior Operational Excellence and Quality Manager to lead M-KOPA Kenyas Operational Excellence function, driving continuous improvement, process standardisation, and performance accountability across Telesales, Customer Care, and Retail operations. This role offers
Tiered Approach In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby: Tier 0: UNDP/UNCDF/UNV IP staff
Grade: NOA Vacancy no.: DC/DAR/NO/2026/04 Publication date: 23 July 2026 Application deadline (Dar es salaam, Tanzania midnight local time): 06 August 2026 Job ID: 13747 Department: RO-Africa Organization Unit: CO-Dar es Salaam Location: Nairobi Contract type: