We are looking for results-driven Field Retention Agents to join our frontline team. In this role, you wont just be saving accounts; you will be restoring relationships. You will proactively engage with dormant or suspended customers, address
Rendeavour is launching a Business Process Outsourcing (BPO) division from the ground up, with ambitious plans to scale rapidly. Our goal is to deliver world-class outsourcing solutions that drive efficiency, innovation, and exceptional customer experiences. As
Service Specialist Supervisor is responsible for leading and motivating a high-performing customer service team in a call center environment, ensuring service quality, productivity, and adherence to company standards. An effective supervisor will ensure their team is:
We’re looking for a Business Analyst to join our Quality and Analytics team. In this role, you’ll help curate data-driven stories that provide insights and analysis into our Contact Centre operations, with the goal of driving
We are looking for a Workforce Management Real-Time Specialist to join our team in Tatu City and support our Call Center operations. In this role, you will be responsible for monitoring real-time performance, ensuring schedule adherence, and
The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are
PURPOSE OF THE ROLE The Driver/Rider is responsible for the safe, timely, and efficient delivery of Vision Plus products, documents, and parcels to customers, dealers, retail partners, and other designated destinations across Nairobi and upcountry locations.
The Procurement Specialist- China, will be responsible for managing all sourcing, procurement, and supply chain activities from China to Rendeavour’s operations across Africa. The role will identify and negotiate with reliable Chinese suppliers, oversee quality assurance,
Position Title: SEZ Accountant Department: Finance & Compliance Reports To: Group Financial Controller Location: Tatu City Special Economic Zone, Kiambu County, Kenya Entities Covered: Step Up Technologies SEZ Limited (SUT SEZ) Direct Reports: None Employment Type: