Business Technology Senior Manager Are you a strategic architect capable of aligning business vision with deep technological execution? Do you possess a true geek mindset combined with strong business acumen? Can you bridge complex systems, write
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate
Key Responsibilities Specification-Driven Extraction Engineering: 1. Design and maintain declarative extraction specifications—using Pydantic models, JSON schemas, or domain-specific languages—that describe exactly which fields to capture, their types, and validation rules. 2. Implement pipelines that translate these