The Client Service Officer’s principal responsibility is to provide after-sales customer support to Citibank Clients through various mediums of communication, primarily telephone and e-mail. The strategic objective is to continually realign operational or delivery capabilities with customer expectations.
Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support) Location: Nairobi Employment Type: Freelance (On-Call Basis) Priority: High (Immediate Hiring) Role Overview We are seeking an experienced Nutanix Engineer / Networking IT Support Engineer
The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are
Company Description Syngenta Group is one of the world’s leading sustainable agriculture innovation companies, with roots going back more than 250 years. Our 53,000 people across 100+ countries strive every day to transform agriculture through tailor-made
Instructor for French and Swahili Language Language: French and Swahili Location: Nairobi, Kenya Employment type: Freelance. Student: Two a dults students (One seeking to learn French and one seeking to learn Swahili). Student native language: Turkish
About the Role The Customer Support officer handles new customers through onboarding acting as the frontline for customer interaction by providing timely and accurate information, training on the product knowledge, resolving complaints, troubleshooting issues, and offering customer support. The role requires
Customer Support Specialist (remote from anywhere) Location: Remote (Work from Home) Schedule: Monday–Friday, 9:00 AM–6:00 PM (PST, CST, EST) | Compensation: $1,250 USD/month first 90 days, $1,500 USD/month after About Us We support U.S.-based franchise operators —
On behalf of our client, we are seeking a customer-focused and analytical Customer Experience Manager to develop and implement strategies that improve customer satisfaction, loyalty, and retention across all customer touchpoints. The successful candidate will lead customer-service operations, analyse customer feedback, improve
Job Title: Customer Care/Customer Service Officer – Device Financing Department: Customer Experience Reports To: Operations Manager – Device Financing Location: Nairobi, Kenya Job Purpose Our Client in a Device Financing Industry is looking to hire Customer Service Officer who will be responsible
The Talent Acquisition Associate will partner with stakeholders across the business and provide end-to-end talent acquisition of high-calibre talent to meet business needs. Key Duties and Responsibilities Successfully recruit all key required skills into the organization
Do you want to do work that matters? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your
The Property Executive plays a vital role in connecting potential homebuyers and investors with Tatu City. You will be the first point of contact for many of our customers, building meaningful relationships, presenting our products with confidence,
We’re looking for a Business Analyst to join our Quality and Analytics team. In this role, you’ll help curate data-driven stories that provide insights and analysis into our Contact Centre operations, with the goal of driving
A company based at Tatu City is seeking to recruit Part-Time Sales Agents to drive the sale of solar products for both commercial and domestic use, including solar panels, inverters, and batteries. They are looking for
About the Company Our client is a leading provider of clean energy solutions dedicated to improving the livelihoods of rural households through innovative and sustainable technologies. The organization works closely with farming communities to promote environmentally
Job Summary About the client: Our client is a vertically integrated textile solutions provider based in Ruiru, Kenya. They design, produce, and distribute a vast array of textile consumer solutions in Sub-Saharan Africa. The Opportunity: We
Position: Service Center Manager Department: Service & After-Sales (Customer Service & Technical Operations) Reports To: Chief Visionary Location: 1st Floor Gallant, Parklands Road Entities Covered: Kryptonite International Limited (Vision Plus) Direct Reports: Repair Technicians, Customer Service Agents, Field
PURPOSE OF THE ROLE The Driver/Rider is responsible for the safe, timely, and efficient delivery of Vision Plus products, documents, and parcels to customers, dealers, retail partners, and other designated destinations across Nairobi and upcountry locations. The
About the Company Our client is a growing interior solutions and fit-out company specializing in custom joinery, furniture manufacturing, cabinetry, wardrobes, office partitions, and end-to-end project execution. The company delivers practical, design-driven solutions for residential and
We are looking for results-driven Field Retention Agents to join our frontline team. In this role, you wont just be saving accounts; you will be restoring relationships. You will proactively engage with dormant or suspended customers, address