We are looking for results-driven Field Retention Agents to join our frontline team. In this role, you wont just be saving accounts; you will be restoring relationships. You will proactively engage with dormant or suspended customers, address
We’re looking for a Business Analyst to join our Quality and Analytics team. In this role, you’ll help curate data-driven stories that provide insights and analysis into our Contact Centre operations, with the goal of driving meaningful
Rendeavour is launching a Business Process Outsourcing (BPO) division from the ground up, with ambitious plans to scale rapidly. Our goal is to deliver world-class outsourcing solutions that drive efficiency, innovation, and exceptional customer experiences. As
We are looking for a Workforce Management Real-Time Specialist to join our team in Tatu City and support our Call Center operations. In this role, you will be responsible for monitoring real-time performance, ensuring schedule adherence, and
The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are
The Procurement Specialist- China, will be responsible for managing all sourcing, procurement, and supply chain activities from China to Rendeavour’s operations across Africa. The role will identify and negotiate with reliable Chinese suppliers, oversee quality assurance, manage