We are looking for a highly skilled Tier 3 IT Support & NOC Engineer with strong experience in networking, infrastructure, monitoring, and advanced troubleshooting to resolve complex technical incidents and serve as a key escalation point
About Cigna Let us tell you a little more about us. Cigna exists to improve lives. With our 74,000 employees worldwide who service Cigna, Express Scripts, and other affiliate customers, we aspire to transform health services,
Installs, configures, troubleshoots, and maintains desktop and workstation equipment and software including telephones (std & VOIP), desktop/laptop computers (WIN7, WIN10, MAC OS), and printers. Handles equipment moves with little or no supervision. Able to identify, analyze
Installs, configures, troubleshoots, and maintains desktop and workstation equipment and software including telephones (std & VOIP), desktop/laptop computers (WIN7, WIN10, MAC OS), and printers. Handles equipment moves with little or no supervision. Able to identify, analyze
Troubleshoot, operate and maintain equipment during field dispatches. Strong communication and customer service skills. Can handle low complexity installs, moves, repairs, uninstalls, site survey, triage, vendor escort, rack and stack equipment, install/swap out network equipment including
Troubleshoot, operate repair and maintain medium complexity equipment. Strong communication and customer service skills. Can handle low complexity installs, moves, repairs, uninstalls, site survey, triage, vendor escort, rack and stack equipment, install/swap out network equipment including
Troubleshoot, operate, repair and maintain high complexity equipment. Technical degree or certifications related to equipment supported. Able to train Level 1 and 2 technicians and lead a team of technicians. Perform complex installations, moves, repairs, uninstalls,
Company Overview As an ICT Systems Engineer, you will take the lead in developing and implementing automated workflows, system integrations, and process improvements that enhance operational efficiency, reduce manual interventions, and support scalable business growth. A