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Backend administration of CX Systems – Dynamics CRM (Customer Service and Sales), Integrated Customer Experience system and Voice of the Customer insight systems Dynamics CRM – Deployment, License Management, Service Uptime, Reports Management and Workflow maintenance
Key Responsibilities Specification-Driven Extraction Engineering: 1. Design and maintain declarative extraction specifications—using Pydantic models, JSON schemas, or domain-specific languages—that describe exactly which fields to capture, their types, and validation rules. 2. Implement pipelines that translate these
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