Job Title: Tier 1 IT Helpdesk or MSP Support Agent Position Overview The Tier 1 IT Helpdesk, or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels, primarily by phone. Serves
About the role Own BURNs enterprise technology end to end — the internal systems, infrastructure, security, and delivery capability the company runs on across all markets — with full authority to build, buy, or outsource, and
Job Purpose: The purpose of this role is to provide efficient customer service and operational support across the Order-to-Cash process, ensuring accurate order processing, effective customer communication, timely issue resolution, and high levels of customer satisfaction
ABOUT TRAVEL HACK Travel Hack Ventures Inc. operates a membership travel service that unlocks private hotel rates across millions of properties worldwide. Members pay an annual fee and save more than they spend, with bookings powered
Job Title: Head of ICT Location: Nairobi, Kenya Industry: Financial Services / Credit / Microfinance Job Summary The Head of ICT will lead the organization’s Information & Communication Technology function, ensuring secure, reliable, and efficient IT