Role: Senior Manager, Global Monitoring, Evaluation, Research and Learning Reports to: Global Director – Performance Evidence and Insights Location: Nairobi, Kenya About Living Goods: For over 15 years, Living Goods has worked alongside governments in Kenya,
Senior Supervisor – Customer Service (Band 3) | Nairobi Role Overview As a Senior Supervisor – Customer Service, you will lead a team of Supervisors and frontline colleagues to deliver high-quality, customer-centric service across multiple channels. You
KEY RESPONSIBILITIES: Deliver portfolio growth targets by executing strategies that increase investment group acquisition, balances, and overall segment revenue. Drive profitability and revenue performance through effective cross-sell, retention, and yield optimization initiatives. Identify growth opportunities by
The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards
About US Action Against Hunger leads the global movement to end hunger. We innovate solutions, advocate for change, and reach 24 million people every year with proven hunger prevention and treatment programs. As a non-profit organization
About the Role The Customer Support officer handles new customers through onboarding acting as the frontline for customer interaction by providing timely and accurate information, training on the product knowledge, resolving complaints, troubleshooting issues, and offering customer
As an Agronomist, you will be on the frontlines of delivering tangible impact to smallholder farmers in our project regions. Your role is to support the adoption of regenerative, sustainable agricultural practices that improve soil health, increase
The role involves the direct on-site supervision of all civil and structural works, from earthworks and foundations to superstructure and finishing trades. Responsibilities include managing the daily activities of contractors and subcontractors, ensuring adherence to safety
Our client is a premier, global CX management company with a dominant presence in Africa, India, Europe and the Middle East, and expanding into Northern America. Ranked among the top global CXM leaders in EMEA, we