Do you enjoy telling stories through data and working with large datasets? Our Sales Planning team is looking for a Data Scientist to explore customer journey touchpoints, develop dashboards and reports that drive meaningful change in our Call Center.
Rendeavour is launching a Business Process Outsourcing (BPO) division from the ground up, with ambitious plans to scale rapidly. Our goal is to deliver world-class outsourcing solutions that drive efficiency, innovation, and exceptional customer experiences. As a
The Talent Acquisition Associate will partner with stakeholders across the business and provide end-to-end talent acquisition of high-calibre talent to meet business needs. Key Duties and Responsibilities Successfully recruit all key required skills into the organization
The Business Analyst will be supporting the planning, execution, and financial performance of real estate projects developed by Rendeavour. The role involves analysis, market research, financial modelling, stakeholder coordination (limited), and the development of business cases
Rendeavour is launching a Business Process Outsourcing (BPO) division from the ground up, with ambitious plans to scale rapidly. Our goal is to deliver world-class outsourcing solutions that drive efficiency, innovation, and exceptional customer experiences. We are
We’re looking for a Business Analyst to join our Quality and Analytics team. In this role, you’ll help curate data-driven stories that provide insights and analysis into our Contact Centre operations, with the goal of driving meaningful
The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure proper operational staffing of the Call Center. As a Scheduler, you will determine appropriate staffing levels, adjust schedules, allocate activities on specific times and
The Corporate Sales Executive is responsible for driving corporate sales growth within Fahari Link. The role encompasses the following key responsibilities and required skills: Responsibilities Conduct thorough market research to identify potential growth areas, customer segments, and
Fahari Link, powered by Tatu City, aims to bridge the digital divide in the region by providing reliable and affordable world-class high-speed internet. Our mission is to empower local businesses, schools, and residents with world-class, seamless
Position: Service Center Manager Department: Service & After-Sales (Customer Service & Technical Operations) Reports To: Chief Visionary Location: 1st Floor Gallant, Parklands Road Entities Covered: Kryptonite International Limited (Vision Plus) Direct Reports: Repair Technicians, Customer Service Agents, Field
We are looking for results-driven Field Retention Agents to join our frontline team. In this role, you wont just be saving accounts; you will be restoring relationships. You will proactively engage with dormant or suspended customers, address
Position Title: SEZ Accountant Department: Finance & Compliance Reports To: Group Financial Controller Location: Tatu City Special Economic Zone, Kiambu County, Kenya Entities Covered: Step Up Technologies SEZ Limited (SUT SEZ) Direct Reports: None Employment Type:
In this role, you will provide first line helpdesk support to and be part of our Labour Hire Desk team, to support the general administration within Tatu City Responsibilities Accurately capture and input data for all new