We are looking for a Workforce Management Real-Time Specialist to join our team in Tatu City and support our Call Center operations. In this role, you will be responsible for monitoring real-time performance, ensuring schedule adherence,
The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards
PURPOSE OF THE ROLE The Driver/Rider is responsible for the safe, timely, and efficient delivery of Vision Plus products, documents, and parcels to customers, dealers, retail partners, and other designated destinations across Nairobi and upcountry locations.
We are looking for results-driven Field Retention Agents to join our frontline team. In this role, you wont just be saving accounts; you will be restoring relationships. You will proactively engage with dormant or suspended customers,
In this role, you will provide first line helpdesk support to and be part of our Labour Hire Desk team, to support the general administration within Tatu City Responsibilities Accurately capture and input data for all
We are seeking an experienced and adaptable Human Resource Business Partner to support a fast-growing BPO/contact center operating in a PCI-compliant environment. The role focuses on maintaining workforce stability, ensuring compliance, strengthening employee relations, supporting operations,
