We’re looking for a Business Analyst to join our Quality and Analytics team. In this role, you’ll help curate data-driven stories that provide insights and analysis into our Contact Centre operations, with the goal of driving meaningful
Service Specialist is responsible for delivering high-quality customer service to guests in a fast-paced call center environment. Responsibilities: Handle inbound service calls from guests and prospective passengers Identify caller needs and resolve issues to achieve the
A storekeeper oversees the warehouse operations, ensuring effective inventory control, transparency, and loss prevention. The role involves managing storage, maintaining accurate records, and issuing construction materials on site while ensuring proper handling, availability, and accountability of
The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure proper operational staffing of the Call Center. As a Scheduler, you will determine appropriate staffing levels, adjust schedules, allocate activities on specific times and
PURPOSE OF THE ROLE The Driver/Rider is responsible for the safe, timely, and efficient delivery of Vision Plus products, documents, and parcels to customers, dealers, retail partners, and other designated destinations across Nairobi and upcountry locations.